Customer Service Ticketing System

A modern service management dashboard for managers and engineers to track tickets, users, and equipment.

id="app-details-left"> Inspiration: This project was inspired by the need for a unified platform to manage service tickets, users, and equipment for organizations with field engineers and managers. I wanted to create a modern, user-friendly dashboard that streamlines communication and task tracking between managers, engineers, and customers. What I Learned: Through this project, I deepened my understanding of full-stack development, especially with React for the frontend and Node.js/Express for the backend. I learned how to design RESTful APIs, manage authentication, and implement role-based…

Description excerpted from the original listing, which is linked below.